WHEN WILL I RECEIVE MY ORDER?
Orders are shipped out directly from our warehouses and we will do everything to get your order to you as soon as we can!
Please allow for 1-3 business days to process and a further 7-20 business days for delivery. For customized products processing time may increase by 2 business days to get the customized product ready.
WHAT HAPPENS IF MY ORDER GETS STUCK OR LOST IN THE MAIL?
All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with fast track shipping and full tracking, if possible. Please see our refund and return policy for when these might be applicable to shipping situations.